01Introduction

Welcome to Jaipur Libaas House. By using the features and tools available on this Website, you agree to be bound by the terms and conditions set out here. These Terms form a binding agreement between you and us.

All products and information displayed on the Website are an invitation to offer, not a final offer. Your order constitutes an offer from you, which we may accept or decline at our discretion. Our acceptance is confirmed only once the ordered product is dispatched.

02Services Offered

Jaipur Libaas House is an online store offering hand block printed unstitched cotton suit sets, stitched kurta pant dupatta sets, kurtis, sarees, fabric and home furnishings. On placing an order, we ship the product to you in exchange for payment as per the price displayed at checkout.

03Account & Registration

If you create an account with us, you are responsible for keeping your login details confidential and for all activity that happens under your account. We are not liable for any loss caused by your failure to protect your password. If you suspect unauthorised access to your account, please contact us immediately. We may suspend an account or request a password change if we suspect a security breach or misuse.

04Pricing

All prices listed on the Website are in Indian Rupees and may change at our discretion without prior notice. Payment may be processed before your order is dispatched. If we need to cancel an order after payment has been made, the amount will be refunded back to the original payment method.

05Cancellation by Us

We reserve the right to refuse or cancel any order at our discretion — for example, due to stock limitations, pricing or product errors, or concerns flagged by our fraud-prevention checks. We will notify you if your order is cancelled or if we need more information to process it. If payment has already been made, it will be refunded to the original payment source.

06Cancellation by You

If you request a cancellation before your order has been shipped, we will cancel it and refund the amount to the original payment method. Orders that have already been shipped cannot be cancelled — please refer to our Return & Refund Policy for such cases.

07Final and Binding Decision

Any decision we make regarding cancellation, return or exchange of an order is final and binding. By using our Website, you agree not to dispute such decisions.

08Card Payment Details

We assume that any debit/credit card details you provide are accurate and legally your own. We are not liable for any fraud committed using debit/credit card details on our platform.

09Cash on Delivery (COD) Orders

By placing a COD order, you agree to pay the amount at the time of delivery. If you are unavailable to receive the order, please coordinate directly with the delivery agent for an alternate time. If payment is refused at delivery, the order will be marked as cancelled and returned to us. Any partial online payment collected for COD orders is non-refundable if the order is cancelled at the doorstep.

10Fraudulent or Declined Transactions

To keep shopping safe, we regularly monitor orders for suspicious activity. We may cancel any past, pending or future order without liability if fraud is suspected. If your card was charged, the amount will be refunded minus any payment gateway processing fee.

An order or account may be treated as high-risk if, for example: verification requests go unanswered, incorrect items are repeatedly returned, a voucher code is misused, an invalid phone/email is used, or COD payment is repeatedly refused at delivery. Accounts falling into this category may be restricted or blocked.

11Product Colours

We try to display product colours as accurately as possible. However, actual colours may vary slightly depending on your device screen and lighting settings, and this is not considered a fault with the product.

12Changes to These Terms

We may update these Terms at any time without prior notice. The latest version will always be available on this page. Continued use of the Website after any changes means you accept the updated Terms.